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For Patients: Emergency Service

If you have a dental or orthodontic emergency, call our office immediately at (214) 691-1172. Our phones are answered 24 hours a day. If the emergency occurs outside of normal office hours, you will be directed to your child's doctor.

We will alter our schedule to treat an injured child. We apologize in advance if this should occur during your child's visit to our office. Remember that we will do the same should your child have a dental emergency.

Emergency Pediatric Dental Care

If you have a dental emergency, call our office immediately at (214) 691-1172. If it is during office hours, we will see your child immediately. Remember the first hour is critical in treating a dental trauma, so do not hesitate to call us immediately.

We will alter our schedule to treat an injured child. We apologize in advance if this should occur during your child's visit to our office. Remember that we will do the same should your child have a dental emergency.

Below is a link to a chart of dental emergencies and how to care for them. Please feel free to print out this chart and place with your other emergency numbers.

   
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Emergency Orthodontic Care

Call our office at (214) 691-1172 as soon as possible if you break or loosen any of your appliances. Please do not come directly to the office by calling us, you will allow us to create a time to see you. Even if you have a regular appointment scheduled, call us immediately to notify us if you need an appliance repaired. The most important thing to do is to make yourself or your child comfortable, and we will make the necessary repairs.

Discomfort with Orthodontic Treatment

During the first week after your braces are in place and routine adjustments are complete, you will likely feel some pain, soreness, or discomfort. You may take Ibuprofen, Acetaminophen, or other non-aspirin pain relievers while you adjust to your new braces. Eating or drinking cold foods or beverages will reduce the force produced by our thermally sensitive wires minimizing discomfort. Chewing sugar free stick gum will also aid in reducing discomfort.

Loose Brackets or Bands

Call our office immediately for advice if a brace or wire is loosened. The brace may need to be re-fitted as soon as possible. You may have a situation that requires cutting a wire or sliding a bracket off a wire at night or over the weekend. If you need to cut a wire in an emergency, you may use fingernail clippers that have been washed and sterilized in alcohol. Please call our office the next business day so that we may schedule an appointment for you.

Wire Irritations

Sometimes discomfort caused by a wire on your braces can be resolved by moving the wire away from the irritated area with a cotton swab or eraser. If the wire will not move, try covering the end of it with a small piece of cotton or a small amount of wax. If the wire is painful, you can cut it with nail clippers or scissors that have been washed and sterilized in alcohol. If you cannot resolve the wire irritation, call our office for an appointment.

Lost Separators

Most patients lose a separator during their treatment. Do not worry about losing a separator, but call our office to see if it needs to be replaced.